Senior Management Expertise
Travel industry veterans Tom Baumann and Mark Schiffner founded Cruise & Travel Experts as a boutique travel company they would want to join themselves. Together our leadership of Tom and Mark, along with Vice President of Sales & Operations Jody Ryland, have over 80 years of combined knowledge in the cruise and travel industry.
As a “hands on” leadership team, we ensure that each member has the necessary tools to be successful in growing their business. The experience, support, commitment and inspiration provided by our team is what sets us apart from anyone else.
Meet Our Team
Operational Support & Training
We take great pride in our personalized support to you. Our support team is here to help you with vendor issues, answer general travel and supplier questions, provide marketing assistance, and assist with booking tools and reservation systems.
We offer regular training opportunities including a weekly “Experts Connect” class that covers important information, announcements, tips and tricks, shortcuts and more.
Cruise & Travel Experts and Signature Travel Network market special and targeted promotions on your behalf with key preferred suppliers. Supplier funds are obtained to help offset any costs, however additional marketing fees may apply depending on how many pieces you choose to send to your client base. Signature Travel Network provides our members with a comprehensive marketing calendar so that you can align your local level marketing with the marketing provided for you by Signature Travel Network. We’re here every step of the way to ensure you are targeting your database to the fullest and increasing your sales!
Cruise & Travel Experts works with you individually to develop a personalized marketing plan. We will help you designate key suppliers to focus your sales efforts. In turn, we work with those suppliers to gain co-op funds to be used towards targeted marketing and events to increase sales which will help you reach your goals.
Cruise & Travel Experts covers E&O insurance for our members, an expense you no longer have to worry about!