Boutique Travel Company’s Support Team Shines with New Members
Designed to put the personal touch back into serving travel professionals, Cruise & Travel Experts program for independent travel consultants continues attracting talented travel experts across the country. Since the company’s launch this past summer, they have continued to add industry experts to their team who want to grow their travel business with a company focused on providing personalized, high-touch support.
“Two things define Cruise & Travel Experts support: positive attitude and responsiveness,” explained Bob Shaffer, Cruise and Travel Experts member. Shaffer, formerly a franchise owner of Cruise Holidays, said “the team members at Cruise & Travel Experts are personable and professional and genuinely interested in helping you solve your problems while you grow your business.”
Cruise & Travel Experts offers its members a dedicated support team comprised of experts who have all worked with independent contractors in previous roles and who have over 20 years of experience in travel technology, accounting, marketing, public relations, and vendor relations. The support team gets to know each member by name and responds to inquiries promptly. Cruise & Travel Experts holds a weekly training event for the members called “Experts Connect” which highlights the various programs, tools and expertise found within the company.
“We have so much talent within our organization, and we can share this knowledge with our members,” said Tom Baumann, President of Cruise & Travel Experts. “We recently held a class for our members on selling world cruises hosted by one of our own experts who has over 25 years of experience booking world cruises and grand voyages. She described tips and techniques for the members to slowly introduce their clients to longer voyages. Our organization really operates as a tight team, everyone pitching in to help each other succeed.”
“Trust, knowledge and assistance are the most important things any travel agent needs,” revealed Lee Ann Green, a member of Cruise & Travel Experts. “I have worked for and with Tom Baumann for over 20 years, and if he doesn’t have the answer, he and his team know where to go to get it. His team has earned my trust and never let me down.”
“I have worked with Tom Baumann and his staff since 2000 and I am thankful of their high level of commitment, standards and knowledge they provide us,” said Gari Lee Johnson, a member of Cruise & Travel Experts. “Each and every staff member works very diligently with me to ensure that I am able to grow my business and increase my sales every year.”
To learn more about the Cruise & Travel Experts membership program, call 800-590-1578, or visit www.joinctegroup.com.